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Rockbridge Area Community Services seeks applicants for:

Residential Support Staff

Salary: up to $23K DOQ

Full-time w/excellent benefits

Part-time hours may be considered

Sign-on and Incentive bonus available


RACS is currently seeking motivated, qualified individuals to work in one of our area residential group homes located in Rockbridge and Bath Counties.  RACS will provide training, supervision and education opportunities specific to the position.

DUTIES: Requires direct care assistance to individuals in group home settings serving adults with intellectual disabilities. Essential functions of the position include providing supervision/assistance/training in daily living skills; requires assistance with recreational opportunities, daily documentation, administration/monitoring of medications, light housekeeping and the use of a personal computer.

QUALIFICATIONS: High school diploma or equivalent required; minimum one year experience with adults with intellectual disabilities; strong computer and organizational skills are preferred. Excellent interpersonal and communication skills required; must be willing to work weekend and holiday hours; must be physically able to assist adults and lift up to 50 lbs. Requires current/valid Virginia Driver’s License and must maintain a safe driving record per RACS Policy.

ID Support Coordinator Manager

Full-time w/excellent benefits


DUTIES:  Responsible for carrying out the duties and responsibilities of the daily operations and management of ID Support Coordination services.  The Program Manager will provide staff supervision, program management, and leadership in Quality Improvement efforts; ensure compliance with all standards and regulations of Licensure, Medicaid, HIPAA, DOJ, and RACS and program specific Policies and Procedures.  Responsible for facilitating and encouraging the establishment of standardized process in Service Coordination programming, including intra- and inter-Agency processes with the goal of increasing efficiency, increasing productivity, and ensuring the minimization of any real or perceived conflict between Waiver services programs in collaboration with Targeted Case Management.

Responsible for the direct supervision of Intellectual Disability Support Coordinators; responsible for ensuring 95% of combined revenue is billed monthly; assuring compliance with regulatory, agency, and program procedures and documentation.  Position represents the program in Internal committees, FAPT, Quarterly regional ID Coordinators meeting, and other stakeholder’s meetings as required. 


QUALIFICATIONS: Must possess a Bachelor’s Degree in the human services field, or an RN licensed in Virginia, and have at least 3 years’ experience in human services; three years of supervisory experience preferred;  Master’s Degree preferred; must meet QIDP criteria under the Department of Behavioral Health and Development Services; additionally, QMHP highly preferred.  Must have excellent computer skills and be knowledgeable of electronic health records.

Emergency Services Program Manager

Full-Time with excellent benefits


DUTIES: The Emergency Services Program Manager is responsible for coordination and monitoring of the day-time and after-hours emergency services systems. Provides direct service as needed and assists the Outpatient and Crisis Services Program Manager and Clinical Director with clinical as well as administrative supervision of Emergency Services Clinical Team.

QUALIFICATIONS:  Minimum of 2 years of behavioral health experience at the managerial level required OR a minimum of 5 years experience providing crisis intervention/counseling services; must be licensed in the Commonwealth of Virginia as an LCSW, LPC or LCP; must be a Certified Pre-Screener in the Commonwealth of Virginia, or eligible for such, and be certified within 3 months of hire; required to exercise sound judgment, demonstrate initiative, and maintain a high degree of confidentiality in accordance with RACS policies and procedures and HIPAA; must possess a valid VA driver’s license and maintain a safe driving record per RACS policy. Applicants must include a copy of unofficial transcript(s) with employment application.

Emergency Services and Outpatient Support Technician

Full-time w/excellent benefits


DUTIES:  Emergency Services and Outpatient Support Technician will be responsible for answering calls referred to the ACCESS/Emergency Services unit to provide information and referrals; triage requests for services (i.e., adolescent, adult, case management and/or intellectual disability); refers clients requiring crisis intervention/Pre-Screening as necessary to appropriate staff; assists ACCESS Clinician with Intake process; provides post-hospital discharge appointments; provides time-limited case management services (not exceeding 30 days) for adults, children and their families linking them to RACS and non-RACS services as indicated; tracks inpatient bed days for clients; and assists the Emergency Services Program Manager in oversight/monitoring of clients under a Mandatory Outpatient Commitment Order (MOT) – oversight includes, but is not limited to, coordinating MOT orders with the local District Court systems, as well as monitoring all clients on MOT are compliant with outpatient treatment. 


QUALIFICATIONS: Bachelor’s Degree in a human services or related field; qualification as Mental Health Professional (QMHP) in accordance with Virginia DMAS Regulations; minimum 3 years post-bachelor’s degree experience providing direct services to clients with serious mentally illness and/or serious emotional disorders including crisis intervention experience; exercise sound judgment, participate in carrying out policies, objectives and programs; demonstrate initiative and problem solving skills as well as maintain a high degree of confidentiality.  Must possess and maintain a valid driver’s license and maintain a safe driving record per RACS policy. Exercise sound clinical skills, carry out clinically appropriate interventions and strategies.

                                       RACS is a Smoke Free Agency

All positions require a valid Virginia driver's license with clean driving record.

TO APPLY: Reference specific position and submit RACS application to:

RACS, HR, 241 Greenhouse Road, Lexington, VA 24450.

RACS applications available at above address, or on our website at the following link: EMPLOYMENT APPLICATIONS

You may also send your applications by email: or call 462-6602.

Apply immediately, open until filled.

It is the policy of Rockbridge Area Community Services to not discriminate against any applicant, or employee, based on age, sex, race, disability, religion, handicap, physical condition, developmental disability, sexual orientation, veteran status or national origin. 

EOE/AA Employer

RACS is a Drug-Free Workplace


Approved Degrees for Human Services field (click here)

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